Our client based west of Southampton is looking for a Design Engineer with Revit and AutoCAD expertise who’s experienced in AutoCAD and Revit who’s be receptive to utilise their skills in a slightly different way. Covering a multitude of disciplines within various market sectors including the Architectural, Engineering & Construction (AEC), Manufacturing (MFG), Infrastructure (ENI) and Media & Entertainment (M&E) industries, this role is to help our client’s architectural customers.
What this Revit AutoCAD Design Engineer Entails:
This opportunity is in fact for an Internal Support Engineer position, it’s a role for someone to utilise their Revit and AutoCAD experience in an internal support role working with end users.
Our client feels a Design Engineer with Revit and AutoCAD experience would be a good contender for such a position.
You’d liaise with, help and support Design Engineers, Architects, users of our client’s software
You’d respond to support requests via various channels
Escalate unresolved issues to senior colleagues as required
Document support actions in our client’s CRM system
Manage customer and partner expectations by providing timely updates on progress
What do I need to qualify for this Revit Support Position?
Design Engineer experience or a Graduate in and AEC/BIM discipline
Knowledge of computer and network systems
Proficient in Microsoft Office and social media tools
Technical Support or Customer Service experience an advantage
Knowledge of Autodesk software an advantage (Revit and AutoCAD)
Our Client’s Ideal Candidate Will Be:
Energetic, tech savvy and a customer-focused professional with an engaging personality and excellent communication skills no matter where the customer conversation takes place. They can look past symptoms to determine root cause, make timely decisions on problems/issues requiring immediate attention, and take responsibility for their own performance and actions.
What’s on Offer for this Revit AutoCAD Support Position:
Stimulating collaborative environment
Competitive compensation and benefits
Opportunity to have an impact and make a difference
Work with one of Autodesk’s leading Platinum Re-Sellers/Partners